Promotional Information and Requirements
Please contact us if you can't find the answers to your questions regarding your requirements.
Do you provide a quote? |
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| Looking Smart will get a quote to you within two days. |
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How long before work can start? |
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| Work can commence within a week of the quote being accepted. |
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How long for delivery? |
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| From start to completion can be two weeks, although urgent jobs can be quicker. We are happy to discuss. |
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Do you provide samples? |
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| Yes. Samples of stitch outs and garments (limited to three). |
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What happens if I’m not happy? |
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| All work is guaranteed - your approval is needed before shipping. Refunds are only provided if there is a manufacturing fault. |
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Is there a fee for set up? |
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| Yes, once only fee, starting at $25.00 and up to $200.00 depending on the complexity of the design and if there is more than one design for the job. |
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What influences the cost of the job? |
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| The size and complexity of picture influence the number of colours and stitches. This is will influence the final cost . Garment prices vary depending on quantity and quality. | ||
Is there a discount if I order a certain number? |
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| The more you order the less it will cost you. | ||
Can you help with design? |
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| Absolutely. | ||
What do I have to provide you with? |
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| For embroidery, 300dpi jpg, pdf or bmp file via email. Vector line file for screen printing, eps or ai file. | ||
How many colours can I have in my logo? |
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| 15 colours for embroidery. Unlimited in some types of screen printing. We will help you through this. Remember the more colours can increase the cost. | ||
What fonts are there to choose from? |
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| The type of logo and size will determine what are the most appropriate fonts therefore it's best to discuss this with us. | ||
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