Promotional Information and Requirements

 

 

Please contact us if you can't find the answers to your questions regarding your requirements.

Do you provide a quote?

Looking Smart will get a quote to you within two days.

How long before work can start?

Work can commence within a week of the quote being accepted.

How long for delivery?

From start to completion can be two weeks, although urgent jobs can be quicker. We are happy to discuss.

Do you provide samples?

Yes. Samples of stitch outs and garments (limited to three).

What happens if I’m not happy?

All work is guaranteed - your approval is needed before shipping.  Refunds are only provided if there is a manufacturing fault.

Is there a fee for set up?

Yes, once only fee, starting at $25.00 and up to $200.00 depending on the complexity of the design and if there is more than one design for the job.

What influences the cost of the job?

The size and complexity of picture influence the number of colours and stitches. This is will influence the final cost . Garment prices vary depending on quantity and quality.

Is there a discount if I order a certain number?

The more you order the less it will cost you.

Can you help with design?

Absolutely.

What do I have to provide you with?

For embroidery, 300dpi jpg, pdf or bmp file via email.  Vector line file for screen printing, eps or ai file.

How many colours can I have in my logo?

15 colours for embroidery. Unlimited in some types of screen printing. We will help you through this.  Remember the more colours can increase the cost.

What fonts are there to choose from?

The type of logo and size will determine what are the most appropriate fonts therefore it's best to discuss this with us.